Shipping Policy
Last updated: August 18, 2026
Thank you for shopping with Butterfly Wing Cardigan! We are committed to delivering your unique butterfly wing cardigan to you as efficiently as possible. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee for all orders:
- Flat Rate Shipping: $8.95 per order
This flat rate applies regardless of the number of items in your order or the destination within our supported shipping regions.
2. Order Processing Time
All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.
3. Estimated Delivery Times
Domestic Shipping (within the United States):
- Estimated Delivery: 5-10 business days after processing.
- Carriers: We primarily use USPS and UPS for domestic shipments. The carrier used will depend on the package size, weight, and destination to ensure the most efficient delivery.
International Shipping:
- Estimated Delivery: 10-25 business days after processing.
- Carriers: International shipments are typically handled by USPS and then transferred to local postal services in the destination country.
- Customs, Duties, and Taxes: Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.
4. Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery directly on the carrier's website.
5. Shipping Delays
While we strive to ensure timely delivery, please understand that Butterfly Wing Cardigan is not responsible for shipping delays caused by:
- Carrier issues (e.g., unforeseen operational delays).
- Inclement weather conditions.
- Customs processing delays for international shipments.
- Incorrect or incomplete shipping addresses provided by the customer.
We will do our best to assist you in tracking your package and resolving any issues, but we cannot guarantee delivery dates once the package is in the carrier's possession.
6. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these addresses can only be serviced via USPS. If you provide a P.O. Box or APO/FPO address, your order will automatically be shipped via USPS, regardless of other carrier options.
7. Lost or Damaged Packages
In the rare event that your package is lost in transit or arrives damaged, please contact us immediately at support@butterflywingcardigan.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please include your order number and, for damaged items, clear photos of the damage to the product and packaging. We will work with the shipping carrier to investigate the issue and find a suitable resolution, which may include a replacement or refund.
8. Restricted Countries
Due to various international shipping restrictions and regulations, we are unable to ship to certain countries. If your country is not available during checkout, we unfortunately cannot fulfill your order at this time.
9. Contact Information
For any questions regarding your order or our shipping policy, please contact us at support@butterflywingcardigan.com.